Spotwork

Shelby Berger

chatbot

Find answers to worker specific questions & mobile app education. 

Worker FAQ

How to download the app & create a profile to be shift-ready!

How do I create a Spotwork Account?

Learn where to check the verification status of your documents and criminal background check.

How to Check the Status of My Documents & Criminal Background Check

Permanently delete your account on the Spotwork app

How to Delete Your Spotwork Account

Learn how to upload the required documents to work a shift.

How to Upload Spotwork Requirements

How Do I Report a Bug on the Spotwork App?

Navigating the Spotwork App

Learn why changing your profile picture is not allowed on the Spotwork mobile app.

Can I change my profile picture?

Understand why you cannot change your phone number on the Spotwork mobile app and learn about alternative solutions.

Can I change my phone number?

Discover which documents you can use to verify your work eligibility.

What Documents Are Valid for Work Eligibility?

Learn how to update your address on the Spotwork mobile app to see job opportunities near your new location.

How Can I Change My Address?

Manage Your Spotwork Account

Find information regarding tax obligations

How to File Your Taxes at the End of the Year

Taxes

Learn how to find a replacement for your shift if you are unable to attend.

Can another Spotwork worker pick up my shift if I am unable to attend?

Learn the steps you should take if you're running late.

What Should I do if I am Running Late?

Learn how to track your time properly in the app so you can get paid.

How to Check In and Out of a Shift

The jobs you see depend on your location.

Why Don't I See Any Jobs?

Learn what to do once you've applied to a job.

I have applied to a job, what do I do next?

Learn how to accept a job offer after receiving one.

How to accept a job offer

Learn how to confirm if you have been hired for a job.

How can I confirm if I have been hired for a job?

Learn how to cancel a job if you can not attend.

How do I cancel a job?

Shifts

Spotwork professionals receive pay weekly directly to their bank accounts.

When Do I Get Paid?

How do I get paid?

Find answers and get help from Intercom Support and Community Experts

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