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How to Check the Status of My Documents & Criminal Background Check
How to Check the Status of My Documents & Criminal Background Check

Learn where to check the verification status of your documents and criminal background check.

Shelby Berger avatar
Written by Shelby Berger
Updated over 6 months ago

The status of your criminal background check and required documents can be viewed under your profile section. These statuses will be updated as soon as the documents are processed.

  1. Select your profile in the main menu. Scroll until you can view your submitted documents and background check.

If the requirements are verified, you will see that the requirement says Cleared beside the name and you will receive a SMS notification

  • If your requirement has not yet been reviewed, you will see that the requirement says Pending

  • If your requirement is not verified, you will see that the requirement says Failed and you will receive a SMS notification to re-upload that piece of equipment.

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